Shipping policy

Shipping Policy – Nihaara

At Nihaara, we’re committed to delivering your order smoothly and on time. Below is everything you need to know about how we ship your purchases.

Shipping Locations

We currently deliver across India.
International shipping is not available at the moment.

Order Processing

  • Orders are processed within 1–3 business days

  • Orders placed on Sundays or public holidays are processed on the next working day

  • You’ll receive a confirmation message once your order is placed and a tracking link once it’s shipped

Delivery Timelines

After dispatch, orders typically arrive within:

  • Metro cities: 2–4 business days

  • Other cities & towns: 3–6 business days

  • Remote areas: 5–8 business days

Delivery times may vary slightly due to weather, holidays, or courier delays.

Shipping Charges

  • Free shipping on orders above ₹___

  • Flat shipping fee of ₹___ on orders below ₹___

Any applicable shipping charges will be clearly shown at checkout.

Order Tracking

Once your order is shipped, you’ll receive a tracking link via SMS/Email/WhatsApp, so you can follow your delivery at every step.

Address Accuracy

Please ensure your shipping address and contact details are correct while placing the order.
Nihaara cannot be responsible for delays or failed deliveries due to incorrect or incomplete information.

Delays or Issues

If your order is delayed beyond the expected timeframe or tracking updates are unavailable, please contact us with your order ID, and we’ll be happy to assist.

Damaged Deliveries

If your package arrives damaged:

  • Do not accept the delivery, or

  • Contact us within 24 hours of delivery with clear photos/videos

We’ll review the issue and resolve it promptly.

Contact Us

For any shipping-related questions, reach out to us:

📧 support@nihaara.in
📞 +91-XXXXXXXXXX
🕒 Monday – Saturday | 10 AM – 6 PM